Contact
We’re here to make your experience as smooth and beautiful as possible.
You’ll often find what you’re looking for right here on this page — whether it’s a quick answer in our FAQ, a helpful guide from our chatbot, or something more personal below.
If you are looking for your order status, sizing advice or how to return an item?
Start a chat with us to get a quick answer from our helpful 24/7 chatbot or explore our FAQ to get the information you need.
FAQ
Yes. Name The Label ships worldwide. Shipping times and cost vary based on location, and international customers can expect reliable service and delivery options.
You can stay updated by subscribing to the Name the Label newsletter or following the brand on social media. Ainslie regularly shares new collections, events, and behind-the-scenes insights into the design process.
Yes, you can return your order within 14 days, as long as the item is unworn and in good condition.
If the size you want is available, we can exchange as soon as we receive your return. If not, you will get the purchase amount back.
Check your spam folder. Is your email address incorrect? Use our order assistance function to correct it.
As long as your order has not yet been shipped, we can adjust this. Use the help function in the shop for this.
Let us know immediately via the help function. We can then adjust it before shipping.
Some items return for returns or small restocks. Use the ‘keep me informed’ function or follow us on Instagram.
We work with European sizes (also known as German sizes), such as 34, 36, 38,
40, 42 and 44. These are listed with each item, together with a size chart.
EU 34 = XS, EU 36 = S, EU 38 = M, EU 40 = M/L, EU 42 = L, EU 44 = XL. Please note: fit may vary per item, always check the size chart.
Our size charts also show US, UK and universal sizes such as S/M/L, plus measurements in cm and inches. This way you can determine your size worldwide.
Use a linen measuring tape and measure your chest, waist and hips. Compare your measurements with the size chart on the product page.
Choose the larger size for a looser fit, or the smaller for a fitted look. Each product page contains fit advice.
Yes, we will help you step by step in choosing the right size via the size advice function in the shop.
On our size chart page you will find an overview of EU, US, UK sizes and the corresponding centimeters and inches for chest, waist and hip circumference.
Yes. All payments are made via a secure SSL connection with trusted partners such as iDEAL, credit card and PayPal.
Yes, you can add a note during checkout. We provide neat packaging.
Yes, we are open to collaborations that align with our vision. Use the collaboration form on the website.
AndBloom is a platform and webshop founded by Denise Boomkens, which celebrates the beauty of women 40+.
Denise is a photographer, former model and founder of AndBloom.
On Instagram via@andbloom. Here we share updates, style inspiration and community stories.
Still need help?
For shop questions, contact us via shop@andbloom.amsterdam
For collaborations, contact us via collab@andbloom.amsterdam
