Return Policy
We are a small, independent business, and we pour a lot of care into every product we offer. As a small operation, we kindly ask our customers to be mindful of our refund policy. While we are happy to assist with returns or exchanges when necessary, we encourage thoughtful purchases to help us continue providing unique products.
Thank you for supporting our business!
Returns are only accepted if they are shipped within 14 days after you have received the package. Please note that return shipping costs are at your expense (also any potential import costs incurred for a return are the customer's responsibility) . As a small business, we kindly ask you to consider the extra work involved and the environmental impact of returns. If you have any doubts about an item, feel free to email us. Your satisfaction is our priority, and we're here to help!
Please follow the simple steps below.
Email shop@andbloom.amsterdam and notify us of your wish to return the item/s.
Leave a note in the parcel with your name and order number.
Post the item back to us via your local post office.
Our return address is:
AndBloom
Stationsstraat 5
2405 BL Alphen aan den Rijn
The Netherlands
All returns costs are paid by the customer.
PLEASE NOTE:
Due to hygiene reasons, jewelry cannot be returned.
For customers wishing to return items from countries where import taxes are applicable, we are not liable for these costs. They will be deducted from the original purchase amount to compensate for import taxes. If the incurred amount exceeds the product price, we reserve the right to refuse the package and return it to the customer.
